How to Take People Behind the Scenes of Your Museum to Build Trust and Curiosity

Last Updated 5/13/2025

What happens behind the scenes at a museum is fascinating to the public—but often completely invisible.

Whether you’re prepping a new exhibit, preserving an artifact, or simply rotating displays, these moments tell a powerful story about your mission, care, and expertise. By giving people a peek behind the curtain, you build appreciation, curiosity, and a deeper connection.

And like all great marketing, it starts with telling your story.

You do not need to be a writer - just follow a few simple prompts to highlight what makes your work meaningful. That is what we call Business Blogging. It just works.

Scroll down to follow our prompt-based approach and download the free worksheet to share your behind-the-scenes stories with ease.

Why It Matters

Visitors love the experience, but they rarely see the work that makes it possible.

You will create new reasons for people to visit.
Sharing your process builds anticipation for what’s coming next.

You will highlight your professionalism and care.
Whether it’s conservation, research, or prep work, it shows your standards and dedication.

You will inspire supporters and donors.
The more people understand the effort involved, the more they value your mission.

Bottom line?
Behind-the-scenes content helps people appreciate your work and feel like insiders.

Why It Works

Transparency builds trust, and curiosity drives engagement.

A content-led approach works well because:

It gives people something new to talk about.
People love learning fun facts or seeing exclusive views from “backstage.”

It shows your expertise.
Preservation, logistics, design - it’s all part of the story and positions your team as pros.

It adds visual interest.
Photos of gloves, lighting tests, or layout mockups bring your museum to life in a new way.

It strengthens relationships.
Donors, educators, and repeat visitors will feel more invested when they see what’s happening between exhibits.

In short: This works because people love to see how the magic is made, and your museum has plenty to show.

Small Steps, Big Wins

Marketing doesn’t have to be complicated.

Write a Single Business Blog Post
Use the prompts below to highlight the prep process or work behind an exhibit or collection.

Distribute Your Content
Post to your website blog, share on social, and include it in your next newsletter.

Repeat
Any time you change or rotate a display, prep for an event, or preserve an item—snap a photo and use the worksheet again.

➡️ One post. Many channels. Maximum impact.

A Prompt-Based Approach to Behind-the-Scenes Content

Use these prompts to turn everyday prep into compelling blog content:

  1. What are you preparing or working on right now?

  2. Why is this work important or interesting?

  3. What challenges or surprises have come up during the process?

  4. Who is involved in this effort, and what is their role?

  5. What tools, materials, or techniques are being used?

  6. How will visitors benefit from or experience the outcome of this work?

  7. What do people assume about your museum’s prep work that is not true - or what do you wish more people understood?

Pro tip: Add photos or a short quote from the person doing the work. It adds credibility and personality.

Get Going - Free Worksheet Download

✅ Fill-in-the-blank prompts to guide your behind-the-scenes story
✅ A space to document tools, steps, or techniques
✅ A spot to include quotes or prep photos
Create a recurring series called “Behind the Glass” or “Museum Prep” to highlight collections, rotations, and conservation work. You’ll never run out of things to post—and it keeps your museum top-of-mind between exhibits.

Use Locable’s Simple Blogging Tool to document your prep work, create a content calendar, and keep your museum’s story moving forward.
👉 Request a Demo to see how easy it is to share the work that inspires your mission.

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